Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on SouthIndiaBazaar.

A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the SouthIndiaBazaar marketplace, where different sellers compete for your order.

You can shop on SouthIndiaBazaar by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own SouthIndiaBazaar account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

SouthIndiaBazaar offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that SouthIndiaBazaar trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Wallet to make your purchase.

There are NO hidden charges when you make a purchase on SouthIndiaBazaar. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Delivery charges may be extra depending on the seller policy. Please check individual seller for the same, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

You can cancel your order before it reaches the "Order Shipped" state. To cancel, please Contact Us with the order number.

Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

Sellers generally procure and ship the items within the time specified on the product page. Estimated delivery time is dependent on the following factors
1. The Seller offering the product
2. Product's availability with the Seller
3. The destination to which you want the order shipped to and geographical location of the Seller

Unfortunately there is no Return Policy.

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.

Unfortunately, an order cannot be cancelled once the item has been delivered to you.

In order to cancel an item in your order:
1. Log into your SouthIndiaBazaar account and go to the 'My Orders' page
2. Identify the item you want to cancel and click on the corresponding 'View Details' link
3. In the detailed order page, you will see 'Cancel' links against each of the items in that order
4. Click on the 'Cancel' link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation
5. Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible